Being the family “tech helper” is not just about pushing buttons. It is about building confidence without making the other person feel small.

Founder note: Corey built Lumoset because older adults and beginners are too often talked down to when what they actually need is patience and respect.

What to do:

• explain what you are doing as you do it
• avoid changing everything silently
• keep the person involved in their own setup

This lesson is part of Staying Connected from Lumoset Foundation, Fort Wayne, Indiana – free, always, with no account and no catch.