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Articles

Practical, plain-English answers to specific online-safety questions — updated as things change, not dated like a diary. Every article is free, with no account needed to read. A quiz or certificate needs one.

Accounts & passwords

Article

Password Managers, Explained Simply

You only have to remember one password ever again. Here's how a password manager works, and which free ones are already built into your phone or browser.

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Article

Using Two-Factor Authentication the Right Way

One setting, turned on correctly, stops almost every account takeover. Here's how to set up 2FA well, not just turn it on.

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Spotting fakes & misinformation

Article

Spotting AI-Generated Voices, Photos & Video

A cloned voice can now sound exactly like someone you love. Here's how to protect yourself anyway, even as the fakes get better.

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Article

Beat Social Media Overload and Spot Misinformation Like a Pro

How to cut through social media overload and spot misinformation before you share it.

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Staying safe & kind online

Article

Cyberbullying at Any Age: How to Recognize It and Protect Yourself

Cyberbullying isn't just a kids' problem. Here's how to recognize it at any age, and what actually helps.

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Keep reading

More free, plain-English articles.

Every article below answers one specific question, in plain language, and stays current as things change. No account needed to read, and nothing to sign up for. A quiz or certificate needs one. Read one, or read all of them, at your own pace.

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Money, health, and accounts

Article

Bank Alerts, Statements, and Disputes: How to Spot Trouble Early

A few small banking habits can help you notice a problem before it becomes a bigger one.

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Article

Patient Portals Explained: Messaging, Records and Prescriptions Online

Messaging, prescriptions, test results, and records in one plain-English patient-portal guide.

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Article

Telehealth and Patient Portals, Explained Simply

A simple first look at telehealth visits and patient portals.

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Phones, family, and staying connected

Article

Setting Up Find My Phone and Backups So You Are Never Locked Out

Set up find-my-phone tools and backups before you need them.

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Article

Sharing Photos and Location Safely with Family

Share photos and location with family without accidentally sharing too much.

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Article

Talking to Kids and Grandkids About Online Safety and Bullying

Talk with kids and grandkids about online safety, bullying, and what to do when something feels wrong.

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Article

Understanding App Permissions: What to Allow, What to Block

Know which app permissions are usually safe and which ones deserve a pause.

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Article

Video Calls Without the Confusion

Make Zoom, FaceTime, and WhatsApp calls feel less confusing.

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Still going

New questions come up all the time.

We add articles as real questions come in, so the library keeps growing. If you do not see your question answered yet, our free courses cover the fundamentals in depth. Check back any time, or start with a course today.

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AI and online work

Article

Using AI Chatbots for Everyday Tasks, Safely

Use chatbots for drafts, planning, and practice without treating them like trusted experts.

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Article

How to Spot a Fake Job Posting Before You Apply

Check a job post before you apply, especially if the offer moves fast or asks for money.

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Working for yourself

Article

Self-Employment Record-Keeping Made Simple

You don't need fancy software. You need one habit, done consistently, from your very first job.

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After something goes wrong

Article

Locking Down After a Breach

"This company was hacked" doesn't have to mean "my accounts are next." Here's the calm, clear sequence that closes the door.

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