About Course
This builds on Levels 1 and 2. Level 1 taught what patient portals and telehealth are. Level 2 taught how to use them for records, prescriptions, and messages. Level 3 changes the role: how to help manage care for someone else without losing privacy, clarity, or dignity.
What is new here: earlier levels were about managing your own care access. Level 3 focuses on supporting someone else’s care through proxy access, shared logistics, and better privacy boundaries.