When you help someone with care online, your role may include organizing rather than deciding.

Useful support tasks:

• writing down questions before the visit
• helping collect medication lists
• checking portal messages afterward
• reviewing follow-up instructions together

What to do:

• prepare questions ahead of time
• help organize information without replacing the patient’s voice
• keep notes clear and simple

This lesson is part of Getting Care Online from Lumoset Foundation, Fort Wayne, Indiana – free, always, with no account and no catch.