Getting Care Online – Level 2: Patient Portals, Records, Prescriptions and Messaging

This builds on Level 1. Level 1 explained what telehealth and patient portals are and how to log in safely. Level 2 goes deeper into the parts people actually use once they are inside: messages, records, refill requests, and everyday communication with the care team.

What is new here: Level 1 focused on access and comfort. Level 2 focuses on using portal tools correctly for records, prescriptions, and secure communication once you are already inside.