At Level 1, the main victory was getting in safely. Level 2 asks what you can do once you are there.

Common portal tools include:

  • test results
  • visit summaries
  • medications
  • refill requests
  • secure messages
  • appointment details

Founder note: Corey built Lumoset because “you can do this online” is not the same as “you know what to do once the page opens.”

What to do:

  • learn the 2 or 3 portal features you actually need most
  • ignore the rest until you are ready
  • use the portal as a practical tool, not a place to wander

This lesson is part of Getting Care Online from Lumoset Foundation, Fort Wayne, Indiana – free, always, with no account and no catch.

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