HHS guidance says telehealth and patient-portal use should happen in a way that protects your private information.
Helpful habits:
- use a private place when reading or sending sensitive messages
- avoid public Wi-Fi when sharing health information
- use your own device if possible
- be sure you are in the real portal or app
What to do:
- protect health information the same way you protect banking information
- use the official portal or app
- log out on shared devices
This lesson is part of Getting Care Online from Lumoset Foundation, Fort Wayne, Indiana – free, always, with no account and no catch.