HHS guidance says telehealth and patient-portal use should happen in a way that protects your private information.

Helpful habits:

  • use a private place when reading or sending sensitive messages
  • avoid public Wi-Fi when sharing health information
  • use your own device if possible
  • be sure you are in the real portal or app

What to do:

  • protect health information the same way you protect banking information
  • use the official portal or app
  • log out on shared devices

This lesson is part of Getting Care Online from Lumoset Foundation, Fort Wayne, Indiana – free, always, with no account and no catch.